I. Introduction
This Privacy Policy applies to Asarfi LLC (hereinafter referred to as "the Company" or "we"), with its address at 21905 41st Ave SE, Bothell, WA 98021 US.
This policy outlines how we collect, use, store, share, and protect users' (hereinafter referred to as "you") personal information when operating our official website and related digital platforms. It also clarifies your rights during the processing of personal information. By accessing or using our official website, you agree to the terms of this Privacy Policy. If you do not agree, please cease using it immediately.
II. Scope of Information Collection
1.1 Information Provided Voluntarily
When you register for an account, fill out forms, subscribe to services, or participate in platform activities, you may voluntarily provide personal identification information, including but not limited to your name, email address, contact number, company name, address, and payment information (such as credit card numbers, bank account details). During customer service interactions, you may also provide additional information such as problem descriptions, chat records, and feedback. When participating in market research or user testing, you may submit non-identifying information such as demographic data (e.g., age, occupation) and technical preferences (e.g., device model, operating system).
1.2 Passively Collected Information
- Device and Network Information: Data automatically transmitted by your browser or device, including IP address, device type, operating system, browser version, screen resolution, language settings, time zone, and internet service provider.
- Usage Behavior Data: Records of your actions on the platform, such as page browsing paths, clickstream data, visit duration, search keywords, downloaded content, and interaction behaviors (e.g., likes, comments, shares).
- Location Information: Geographic location data inferred through GPS, Bluetooth, WiFi positioning, or IP address, subject to your explicit authorization.
- Cookies and Tracking Technologies: We use cookies, web beacons, pixel tags, and other tracking technologies to collect user behavior data, optimizing platform functionality, analyzing user preferences, and providing personalized services.
III. Purposes of Information Use
1.1 Service Provision and Optimization
Creating accounts for you, processing orders, providing core services, and ensuring the smooth execution of service requests. Personalizing the platform interface, recommending content or features based on your usage habits and preferences to enhance the user experience. Identifying platform performance issues through user behavior data analysis to continuously improve product functionality and service quality.
1.2 Communication and Marketing
Sending you service notifications, account reminders, order confirmations, and other essential information.
Based on your subscription preferences or purchase history, we may send you marketing materials about product updates, promotions, and industry news. You can unsubscribe at any time through your account settings or an unsubscribe link. Inviting you to participate in user surveys, satisfaction surveys, or product testing to gather feedback and optimize services.
1.3 Legal Compliance and Risk Prevention
Complying with applicable laws, regulations, or regulatory requirements, such as anti-money laundering reviews, tax filings, and data retention periods.
Preventing, detecting, or investigating fraudulent activities, security threats, unauthorized access, or platform misuse to protect company assets and user rights. Responding to lawful requests from law enforcement agencies, regulatory bodies, or courts and cooperating with legal investigations or judicial proceedings.
IV. Information Sharing and Disclosure
1.1 Third-Party Service Providers
To achieve service objectives, we may share necessary information with third-party service providers (such as payment gateways, cloud storage, data analysis, customer support, and email marketing tools). These partners are required to sign confidentiality agreements and strictly adhere to the terms of this policy, prohibiting the use of information for other purposes.
1.2 Business Cooperation and Transfers
During business changes such as mergers, acquisitions, asset sales, or reorganizations, your information may be transferred as a commercial asset to a third party.
We will notify you in advance and ensure the new entity continues to fulfill its obligations under this policy.
1.3 Legal Requirements and Public Interest
We may disclose your information in response to legal requirements, administrative orders, judicial rulings, or public interest needs, such as preventing crimes, protecting national security, or safeguarding the legitimate rights and interests of others.
V. Data Security Measures
We employ industry-recognized technical and organizational measures to protect your personal information:
- Technical Security: Utilizing encryption technologies to safeguard data during transmission and applying hashing or de-identification techniques to sensitive information. Deploying firewalls, intrusion detection systems, and access control lists to prevent unauthorized access, tampering, or leaks.
- Organizational Management: Establishing strict data access permission management systems, authorizing only necessary employees to process user information, and conducting regular privacy compliance training. Implementing data classification and grading systems to apply differentiated protection strategies based on the sensitivity of information.
VI. User Rights and Choices
You have the following rights to control your personal information:
- Access and Correction: You can log in to your account at any time to view, update, or supplement your personal information. If you cannot perform these actions自助 (zì zhù, meaning "self-help")操作, you can contact customer service for assistance.
- Deletion and Restriction: You can request the deletion of your account or specific information, and we will process it legally and complete the deletion within a reasonable period. Please note that information required to be retained by law may not be fully deleted. You may request restrictions on information processing (e.g., suspending use, storing without processing), but this may affect some service functionalities.
- Withdrawal of Consent and Objection to Processing: You can withdraw your consent to information processing at any time or object to processing based on legitimate interests or public interests (providing reasonable grounds).
- Data Portability: You can request your personal information in a structured, commonly used, machine-readable format and transfer it to another service provider (technically feasible and without infringing on others' rights).
VII. Policy Updates and Notifications
We reserve the right to update this policy from time to time. Policy changes will be communicated in advance through platform announcements, email notifications, or pop-up alerts.
Significant changes will be publicly announced at least 30 days in advance and will require your explicit consent.
VIII. Contact Information
If you have any questions, suggestions, or complaints regarding this policy or the processing of personal information, please contact us using the following methods:
- Email: mailto:[email protected]
- Mailing Address: 21905 41st Ave SE, Bothell, WA 98021 US
We are committed to handling your personal information in a transparent and responsible manner, continuously optimizing our privacy protection measures, and working with you to build a secure and trustworthy digital environment.